Concierge and Guest Services
Partners Hospitality’s unmatched customer service extends naturally to an area where rapport with customers is everything — the concierge desk.
Our guest service attendants are knowledgeable about both the area and your property, and understand the importance of making your guests’ stays as seamless as possible.
Whether your guests are looking to make a dinner reservation, needing to catch a cab during rush hour, or wanting to find out more about area attractions, your Partners concierge service is there to help.
Our concierge staff members:
- Assist guests during their arrival and departure
- Provide advice and information about area attractions
- Make a variety reservations for customers (dining, spa, etc.)
- Help plan special occasions or events
- Provide directions and help secure transportation
- And much more…
Our People
What sets us apart at Partners Hospitality is our people. Our entire staff undergoes rigorous in-house training, and also completes any training specified by your establishment. Our concierge service team members will fit in perfectly with the rest of your staff, and uphold the standards you work so hard to maintain.
Our service philosophy at Partners is simple. We work to improve people’s days. This philosophy extends beyond our valet drivers and is embodied by our concierge professionals.
Whether you have hotel guests who are looking for things to do on vacation or luxury property residents trying to coordinate everything in their busy lives, we go above and beyond to make sure help in every way we can.
To learn more about how Partners’ luxury and hotel concierge team can make your property even better, contact us.
